Job Responsibilities:

Sales:

• Support and execute sales activities to achieve assigned sales targets
• Develop and maintain positive relationships with customers and key accounts
• Handle customer inquiries, negotiations, and follow-ups professionally
• Coordinate with internal departments to ensure smooth order processing and delivery
• Maintain accurate sales records, documentation, and reports
• Monitor market trends and provide feedback to improve sales strategies
• Assist in business development and promotional activities
• Ensure compliance with company sales policies and procedures

Service

• Diagnose and troubleshoot hardware, software, and network issues.
• Install, configure, and maintain operating systems, applications, and computer hardware.
• Provide on-site, off-site, and remote customer technical support.
• Ensure proper customer support for the installation and maintenance of desktops, laptops, printers, UPS, networking devices, CCTV, and related equipment.
• Perform hardware testing, repair, and preventive maintenance.
• Maintain service documentation, inventory records, and support reports.
• Prepare and submit daily, weekly, and monthly reports to the RMA Manager.
• Update & store all service documents/file manuals, installation software/user guides, and other related materials as needed.
• Maintain registrar for support spares (In - out).
• Any others task assigned by management.

Skills Required:

• Tech-savvy with a solid understanding of technology products.
• Patience and flexibility.
• Teamwork.
• Strong problem-solving abilities.
• Ability to thrive under pressure.

Experience Required:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Retail Store, IT Enabled Service
• Freshers are also encouraged to apply.

Additional Requirements:

• Age 25 to 30 years
• Smart, presentable, and excellent communication skills
• Mailing communication
• Good interpersonal skills
• Analytical mindset with proficiency in Microsoft Office and reporting skills

Educational Background:

• Bachelor of Science (BSc)
• Bachelor of Business Administration (BBA) in Marketing

Job Type:

Fulltime

Deadline:

31 March 2026

Benefits:

• Attractive salary package
• Two festival bonuses
• TA/DA (As per policy)
• Yearly salary review
• Leave encashment
• Leave Facilities: Earn Leave, Sick Leave, Hajj Leave, Umrah Leave

Job Location:

Dhaka