1️⃣ Terms & Conditions / শর্তাবলী

Website Use / ওয়েবসাইট ব্যবহার

• By accessing www.digipi.com.bd, you agree to follow all applicable laws.

• ওয়েবসাইটটি কেবল legal ও authorized purpose এর জন্য ব্যবহার করতে হবে।

Product Information / পণ্যের তথ্য

• All product information, prices, images are provided as accurately as possible।

• কিন্তু DiGi Pi কোনো সময় product availability, price বা specification পরিবর্তনের অধিকার রাখে।

Orders & Payments / অর্ডার ও পেমেন্ট

• Orders confirmed after verification.

• DiGi Pi reserves the right to cancel orders due to:

  • Pricing error / মূল্য ত্রুটি

  • Product unavailable / পণ্য অনুপলব্ধ

  • Suspicious or fraudulent transaction

Shipping & Delivery / শিপিং ও ডেলিভারি

• Delivery charges & time according to Shipping Policy।

• Courier/Delivery time may vary based on location.

Returns & Refunds / রিটার্ন ও রিফান্ড

• Returns & Refunds follow our Return & Refund Policy।

• Terms must be followed strictly for eligibility।

Intellectual Property / বুদ্ধিবৃত্তিক সম্পত্তি

• All content, logos, graphics, text belong to DiGi Pi।

• Unauthorized use strictly prohibited।

Limitation of Liability / দায় সীমা

• DiGi Pi not liable for incidental or consequential damages।

• Improper use or compatibility issues are customer responsibility।

Privacy / গোপনীয়তা

• Personal information used only for order processing, delivery, and support।

• Followed according to Privacy Policy।

Governing Law / প্রযোজ্য আইন

• Bangladesh laws govern these terms।

• Disputes subject to Bangladesh courts।

2️⃣ Privacy Policy / গোপনীয়তা নীতি

• DiGi Pi respects your privacy and does not share personal information without consent।

• Collected info includes: name, contact, address, payment info।

• Used only for order processing, delivery, and customer support।

• Data is stored securely and complies with Bangladeshi law।

• By using our website, you consent to our privacy practices।

3️⃣ Return & Refund Policy / পণ্য ফেরত ও রিফান্ড নীতি

Shop Purchase

• Check product at shop before leaving।

• Warranty service applicable if product has issues।

Online Purchase

• Report Manufacturing Defect within 24 hours।

• Product must be scratch-free and box intact।

Non-Returnable Items

• Software / License

• Used or damaged products

• Compatibility issues

• Change of mind

Replacement Charges

• Dhaka: TK 200/-

• Outside Dhaka: Courier charges only

Refund Processing

• 3-10 working days; online payments may take longer

• Cashback deduction if applicable

Courier Damage

• Do not accept damaged packaging

• Accepted damaged products are customer responsibility

4️⃣ Shipping & Delivery Policy / শিপিং ও ডেলিভারি নীতি

• Delivery time depends on location and availability

• Courier charges as per location and weight

• Order tracking available via WhatsApp / Customer Support

• Damaged or missing products should not be accepted from courier

5️⃣ Warranty Policy / পণ্য ওয়ারেন্টি

• Original products only

• Warranty duration per product specification

• Warranty covers manufacturing defects only

• Physical damage, misuse, or unauthorized modifications not covered

• Warranty claims processed at DiGi Pi shops

6️⃣ Payment Policy / পেমেন্ট নীতি

• Accepted payments: bKash, Nagad, Rocket, Bank Transfer, POS, Online Gateway

• Refund charges applicable for Mobile Financial Services / POS / Online Gateway

• Payment confirmation required before shipment

7️⃣ Contact Information / যোগাযোগ

DiGi Pi
📞 Call / WhatsApp: +880 1922-456002
🌐 Website: www.digipi.com.bd